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I bought an expensive pair of glasses, my bank call me the next day to tell me that someone try to make a purchase for 1k at a clothing store in new york. They blocked the purchase and canceled my credit card. BEWARE of this company they dint have my frames in stock...
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2.2
#1033857
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After a online purchase with Shades Broker, which was charged and later canceled by them (due to no stock notice one week later charge), my credit card was then used to make a $2600 purchase with Budget.com. THEY SHOULD BE SHUT DOWN, so they can not do this to anyone...
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1.0
I didn't like
  • No service
  • Fraud damages
  • No stock
#616123
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I ordered sunglasses for my wife for Christmas. I heard nothing from the company for 10 days - no emails, no phone calls, no status updates of any kind. I tried calling several times and emailing and only got a voicemail, no call backs. The day before Christmas Eve...
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1.3
#577324
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I would not ever recommend Shades Broker. I purchased my husband's anniversary gift on there within plenty of time to receive before our anniversary. Their email that you receive states that you will receive shipment confirmation within 3 business days. This did not...
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#538819
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Four days after ordering a pair of sunglasses from shadesbroker.com I recieve an email stating the pair I wanted were on backorder. I picked out a similar pair a Instead of waiting the 1-2 weeks for the backordered pair. After waiting almost 2 weeks to get a pair of...
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Anonymous
Diana

This comment just caught my eye, and I simply have to respond to it. This is clearly the case where people who have nothing better to do in their lives and have access to inte...

#390550
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everything about the experience was awful and unprofessional. i ordered glasses, they took weeks to arrive and decided to exchange them for another pair. their policy allows this. i sent the original pair back with an email and note detailing the new ones i wanted....
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#388839
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Ordered a pair of expensive sunglasses at what I thought was a discounted price. Waited over 20 days to receive them only to find that they were used, defective, had rust on the hinges, and a weird cake like substance embedded in the front emblems and at the bottom of...
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Anonymous
Lorri

I am discovering that most of these websites for sunglasses and eyeglass frames are the same scam. Multiple sites owned by the same person, created by a Domain by proxy site, ...

Anonymous
Lufty

Thank you for the heads up. I was just about to buy an expensive pair of glasses from them. You may have just spared me a lot of grief.

#311717
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Ordered a pair of discounted (compared to mall prices) sun glasses on December 6 from Shades Broker on-line. Then I waited and waited and waited. Finally by December 23 I realized they may not be coming for Christmas as I'd never even been sent a shipping order...
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Anonymous
Shirley

Buyer beware! Lousy return policy may be the way to scam Unsatisfied customers. Buying eyeglasses on line is probably not the best way to go if you need a perscription. Reader...

Anonymous
Serial Number?

If you still have the product, please look at the inside of the frame and publicly post ALL numbers you can see there. One of them may be a serial number that can be traced to...

#294865
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Sunglasses Review

Shades Broker
#742321
Me: "Where is my glasses? " Shades broker customer service : " the company hasn't shipped it to us yet so I dont know " WARNING - don't even think about purchasing from them. They are a FRAUD company
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Sunglasses Review

Shades Broker
#742317
1.0
Details
BE AWARE. 2 months and I still don't have the glasses. Very unprofessional customer service. ITS A SCAM
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website

Ray Ban Eyeglasses Review

Shades Broker
#731377
5.0
Details
Been calling over a week I have no tracking number the 1800 number is fake no one answer I'm out of 200 dollars
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Website

Online Order Review

Shades Broker
#585381
Horrible customer service! I was in middle of purchasing then realized it would take too long to receive it adter 2wk processing time so i never submitted my order but charged my credit card. Se qas very rude
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